Support
Frequently asked questions
Is it free to use?
Yes. One plot with up to 6 ridges and the core records (plantings, visits, photos, rotation warnings, and the planting calendar) are free to use. Removing those limits, rotation suggestions, unlimited contract reminders, the profitability dashboard, weather, PDF export, and the season summary are unlocked with full access — a one-time purchase (no subscription).
Yes. One plot with up to 6 ridges and the core records (plantings, visits, photos, rotation warnings, and the planting calendar) are free to use. Removing those limits, rotation suggestions, unlimited contract reminders, the profitability dashboard, weather, PDF export, and the season summary are unlocked with full access — a one-time purchase (no subscription).
Does the weather feature send my location?
Only if you turn on the weather feature (off by default) are your plot's coordinates sent to Apple's weather service to fetch conditions. Your records are never sent, and the app does not store or collect your coordinates.
Only if you turn on the weather feature (off by default) are your plot's coordinates sent to Apple's weather service to fetch conditions. Your records are never sent, and the app does not store or collect your coordinates.
I want to restore my purchase
Go to Settings → "Restore Purchase". If you have already purchased with the same Apple ID, it restores for free.
Go to Settings → "Restore Purchase". If you have already purchased with the same Apple ID, it restores for free.
Where is my data stored?
Your records are stored on this device. No account is required. Turn on iCloud sync in Settings and your records and photos sync to your own iCloud, so devices on the same Apple Account match (off by default). To keep a copy as a single file, export a backup and save it to iCloud Drive or anywhere else.
Your records are stored on this device. No account is required. Turn on iCloud sync in Settings and your records and photos sync to your own iCloud, so devices on the same Apple Account match (off by default). To keep a copy as a single file, export a backup and save it to iCloud Drive or anywhere else.
Are the crop-rotation intervals accurate?
The interval years shown are general guidelines and vary with variety and soil conditions. Please use them as reference information.
The interval years shown are general guidelines and vary with variety and soil conditions. Please use them as reference information.
I'm not receiving reminder notifications
In iOS, check that notifications are allowed under "Settings → Notifications → Unelog". Also confirm the reminder date is not in the past.
In iOS, check that notifications are allowed under "Settings → Notifications → Unelog". Also confirm the reminder date is not in the past.
Where can I add photos?
From the planting record screen, you can select and attach images from your device's photo library.
From the planting record screen, you can select and attach images from your device's photo library.
Contact
Please send questions and requests to the email below.
Email: support@freetokyolabs.com
About the Android version
The Android version supports Android 9.0 and later. It is being prepared for Google Play and cannot be downloaded yet.
To move to a new phone, export a backup from inside the app and import it on the new device. Cloud backup and device-to-device transfer are both disabled in the Android version, so nothing carries over automatically.
For questions, use the contact address below. Telling us whether you are on the iOS or the Android version gets you a faster answer.