Support
2026年7月 / July 2026
FAQ
Where is my data stored?
By default, entirely on your device; nothing reaches the developer. On iPhone and iPad, turning on optional iCloud sync (Full Access, off by default) syncs your records to your own iCloud account. When changing devices, use "Backup export" to save an encrypted archive (the backup is what carries photos, signatures and consent PDFs).
Can a client see other screens while signing?
The signing screen is a guest mode that only the artist can exit with authentication (e.g. Face ID). Using the device's Guided Access alongside is recommended.
Is it a subscription?
No. Only a one-time Full Access purchase; there is no recurring billing.
Contact
For any questions, contact support@freetokyolabs.com.
About the Android version
The Android version supports Android 8.0 and later. Download it from Google Play.
To move to a new phone, export a backup from inside the app and import it on the new device. Cloud backup and device-to-device transfer are both disabled in the Android version, so nothing carries over automatically.
For questions, use the contact address below. Telling us whether you are on the iOS or the Android version gets you a faster answer.